Rewrite the Technological Landscape

Chapter 6 Finalize cooperation

Meng Qian came to Ali again at 8 o’clock in the morning the next morning. At this time, Ali’s sales team was having a morning meeting. Meng Qian couldn’t help but look twice. Li Qi walked to Meng Qian’s side and smiled, “Why, Mr. Meng told the sales team. Also interested?”

Hearing Li Qi’s voice, Meng Qian turned his head, “Mr. Li is early.”

Li Qi inadvertently looked at Meng Qian, and then said, “Let’s go, I will show you a colleague in the technical team.”

Although Li Qi’s eyes were only for a moment, Meng Qian still noticed an obvious weirdness, but at this time Meng Qian didn’t understand what Li Qi was thinking.

Meng Qian nodded and followed Li Qi to a small room near the inside, where there are now seven men plus horses.

Meng Qian greeted several people one by one, and then Ma Yuan personally gave Meng Qian a copy of the system requirements, “Mr. Meng, please take a look first, and we will discuss if there is a problem.”

“Okay.” Meng Qian sat down and read the requirements carefully and wrote down the key points he thought in the notebook.

The main demand of Ali lies in the convenient input, convenient management, convenient classification, convenient marking, convenient extraction, convenient contact, etc. of the customer information of the salesperson, so that the system can help the salesperson deal with those tedious and repetitive tasks.

Another very important requirement is the customer protection mechanism, including reducing order collisions and preventing customer churn. This requires the use of customer databases and customer attribution mechanisms.

The last focus is to refine each process on the sales side, and improve management efficiency by controlling the sales process.

In general, Ali’s needs are to create a personal assistant for sales. Such a system is not very comprehensive for later generations, but in 2000, it is still very practical, and Ali can think of it in this era It is really not easy to get on the CRM system.

Meng Qian noticed that this requirement was written very professionally. It is estimated that Li Qi wrote it.

Meng Qian turned to Ma Yuan and said, “Mr. Ma, I have basically understood your needs. There is no big problem with such a system, but I have a few small opinions. I don’t know if I can talk about it. ”

“Of course, I can’t ask for it.” Ma Wan always looks very enthusiastic.

Meng Qian walked to the blackboard and began to write while saying, “I think about your company’s entire needs like this. There is nothing wrong with the listed requirements, but I pay too much attention to the sales results itself. In my opinion, a perfect CRM system. It should be a system that integrates sales, training and management.

Let me talk about training first. Whether it is from the perspective of employee retention or corporate culture, companies can’t miss the training link. Then what can CRM do for training? Let me give you an example and share experience.

For many new employees, their work is confused and passive. Traditionally, the company will use group training or mentoring system to guide new employees, but from the perspectives of learning efficiency, waste of resources, etc., it is all Need to be optimized, at this time we can build an experience pool in the CRM system, classify and summarize the past sales experience and use it as a learning channel and an imitating template for future newcomers.

For sales people, before you have your own mature sales habits, you can use other people’s skills to improve your own probability of ordering. ”

Although the thing Meng Qian said is called training, it’s actually another thing at the very core. He just deliberately said it implicitly to imply Ma Yuan, so that he doesn’t seem to overdo it as if he understands everything, especially don’t overdo it. Understand so many things in the future.

Because this very core thing was not known to the world in China in 2000, but in later generations, people with mature sales experience can probably hear it. This thing is sales language, also called sales skills. Many newcomers are resistant to sales of this thing, and feel that their performance has been limited.

However, mature sales understand the importance of sales words and sales skills, because when you are mature enough to have your own sales style, of course you can do whatever you want, but maturity takes time to accumulate. At the time, instead of flying around like a headless fly, it is better to apply other people’s words and skills, not only to learn things, but also to directly achieve the transaction results.

This thing is not new in later sales companies, but in 2000, this thing was very new.

Sure enough, Meng Qian had already seen Ma Min’s pensive expression.

Meng Qian continued his suggestion, “Besides, we should not forget about the after-sales issues while paying attention to the pre-sales. An excellent company cannot do without excellent sales and excellent after-sales service.

Because sales can bring one transaction, but after-sales can bring long-term transactions. So I suggest that we also add an after-sales system to collect, organize, and integrate customers’ after-sales needs, after-sales feedback, and constantly improve our after-sales strategy.

In my opinion, the after-sales strategy includes active return visits, customer satisfaction surveys, customer care, complaint and suggestion mechanisms, and many other aspects.

Having said that, I have to mention another thing that I think is very important, the customer analysis system, through the customer analysis system, to help sales understand customers better, to help companies better achieve upstream strategies, of course, the design of the customer analysis system It’s a bit more complicated. We can discuss this later. ”

Meng Qian paused, seeing Ma Yan nodding subconsciously, and then continued, “Finally, I will make another suggestion, that is, since we want to build our own CRM system, we might as well build another ERP system.

In the traditional concept, the CRM system and the ERP system of the enterprise are independent. After all, they are two different systems. But I think this is wrong. Because the company is a whole, the system should also be a whole, combining CRM and ERP. The integration of the system and the integrated management of front-end sales and back-office financial administration will make the company’s overall operating efficiency higher, and the improvement of the company’s overall efficiency will naturally have positive feedback on the company’s business development. ”

“Yes, why didn’t I expect it!” Li Qi on the side couldn’t help sighing.

Seeing Meng Qian smiled and finished writing, Ma Yuan stood up and said, “These things Mr. Meng said really benefit me a lot, Li Qi, what do you think?”

“I think every opinion that Mr. Meng raised is extremely precious, and even opened up our thinking, especially the idea of ​​connecting CRM and ERP. I think it is very far-sighted. It’s just… from a technical point of view, how to go about it? Fulfill these needs?”

Looking at Li Qi’s expression, Meng Qian smiled faintly, “Don’t worry, since I dare to raise the demand, I can naturally do it.”

Li Qi smiled heartily, “Then I can only say, I can’t wait.”

At this time, Meng Qian noticed that Ma Yuan and Li Qi looked at each other, and then Ma Yuan said, “Then I don’t know what Mr. Meng’s fee will be?”

When it comes to money, Meng Qian made a lot of effort yesterday. After all, the price difference between 2000 and 2019 was too much. He really didn’t know how to make a reasonable price, but he saw Ali from the news. Recently, a financing of 20 million yuan has been confirmed, including the investment of SoftBank.

So last night, Meng Qian finally made the final decision like this, “Mr. Ma, I think this way. If you are interested, I hope I can achieve a long-term cooperative relationship with your company as a technical consultant.

I charge a certain amount of consultant fees every year to provide solutions and optimization suggestions for all technical problems of your company. As for the CRM system this time, including the ERP system that may be built together in the future, I will give it as a free meeting gift. In addition, yesterday I also mentioned that I also have a lot of optimization suggestions for your company’s website. Of course, the bug fixes needless to say, they are packaged together. ”

For Meng Qian, earning Ali’s money at one time is definitely not as good as taking this opportunity to establish a long-term good relationship with Ali, and Meng Qian’s heart definitely wants to buy a little Ali’s shares, but now he has no money and has not arrived. It is better to establish a good relationship first, if you have money later, if you want to buy a little share, it is easier to accept the owner of Malaysia if you want to buy a little share.

Ma Yuan asked directly, “How much consulting fee does Mr. Meng want?”

“500,000 a year.”

Ma Yuan looked at Li Qi again, “Can Mr. Meng wait a moment, let’s discuss it a little bit.”

“Of course, I understand.” Meng Qian said he went out and waited.

After Meng Qian went out, Ma Yuan asked Li Qi directly, “What do you think?”

“If he can really make this CRM system and the following ERP system according to the needs he said, this alone is worth 500,000, and I am more concerned about him now, Ma, do you think This Meng Qian is a bit abnormal.”

“Is it normal?” Ma Yuan looked at Li Qi puzzledly and motioned for him to continue.

“Take a detail. From yesterday to today, we have been calling him Mr. Meng. Do you think Meng Qian has no discomfort with this title? He seems to have accepted this title naturally.

But he is just a freshman. Why is it so natural? I believe you can also feel that he is a very humble person. I think his naturalness is not because he thinks he is very good.

In addition, the aura he showed throughout the whole process is really not in line with his age. Sometimes I feel that he seems to be older than me.

Also, the suggestions he just put forward, in addition to being insightful, also show his deep understanding of the sales industry and the development of the company. ”

“What do you mean? To be straightforward.” Ma Yan did not get to Li Qi’s point.

“I feel that this Meng Qian is a bit too unfathomable. Although he is probably a genius, we still need to be vigilant.”

“You mean, reject him?” Ma Yan’s face was full of reluctance.

However, Li Qi immediately shook his head to deny Ma Yuan’s speculation, “Of course not. This kind of practical genius of dual business online is in front of you. No one can resist the temptation. I just think we can agree to his need to be a consultant, but We cannot make the company too transparent before them.

We can use him, but if you use him, you have to guard him a little bit. Of course, I know that you are not suspicious of people, so this is my personal opinion and suggestion. ”

“Would you like to do some memorization first and then reply to him?” Ma Yan thought about it seriously, wondering if he was really hesitant or was trying to test Li Qi’s words.

Li Qi shook his head again, “We have actually come into contact with some geniuses before. You should have the impression that geniuses have their own personalities. Meng Qian does not want to enter Ali, which means that he wants freedom. This freedom means that he is not just Can serve us.

We hesitate here, others may not hesitate, we only need to grasp the degree by ourselves. Besides, it is only 500,000. No matter what kind of person he is, there is no need to leave a bad impression now. . UU reading www.uukanshu.com”

Ma Yuan looked at the figure of Meng Qian outside through the glass window, and thought for a few seconds, “Go and call him in.”

Li Qi has Li Qi’s worries, Ma Yuan listened to it, and at the same time he also had his own decision.

After Meng Qian entered the door again, both Ma Yuan and Li Qi put on friendly expressions. Ma Yuan walked up to Meng Qian and said, “We don’t think there is any problem with your request, then sign the contract today?”

A stone in Meng Qian’s heart also fell. At least Ali’s money was earned. “I don’t have my own company on this side. I can only sign this contract in my own name. Of course, I have passed my 18th birthday. Up.”

“For talents like Mr. Meng, we will not stick to these subsections.”

After 　　, the two sides were courteous for a while, and in the morning everyone worked together to finalize the final requirements. Everyone had a meal together at noon, and when the company came back, the contract template was drawn up. The two parties once again expressed their sincerity, and finally decided to give Meng Qian 100,000 first, and then wait for the system and website to be done. 300,000, and another 100,000 at the end of the year. In addition, Ma Yuan offered to give Meng Qian a 1% sales profit share at the end of the year.

After signing the contract, Peng Lei directly took a bag with one hundred thousand yuan and gave it to Meng Qian.

In the afternoon, Meng Qian left first. He went to the bank to apply for a bank card to deposit the money, and then went to buy a mobile phone.

In the future, there will be more and more people dealing with it. Not having a mobile phone is definitely a hassle.

I found a large mobile phone store nearby. As soon as I entered the door, Meng Qian saw a lot of mobile phone brands that were already a bit strange, Ericsson, Siemens, Alphat… and at this time the three biggest signs in the store were in the mobile phone market at this time. Nokia, Motorola and Sony…